AI Agent Development That Gets Real Work Done
We design, build, test and deploy AI agents that plan, use tools and complete multi-step tasks across your systems, with the guardrails, evaluation and human oversight that make them safe to run in production.
What we build
- Single-agent assistants Agents that use tools to finish defined tasks
- Multi-agent systems Specialist agents that hand off and collaborate
- Workflow automation Judgment-heavy processes beyond rule-based RPA
- Support and service agents Resolve requests end to end, with escalation
- Tool and API integration Agents that act in your CRM, ERP and internal apps
- Evaluation and guardrails Testing, approvals and monitoring for safe autonomy
- Agentic Tool use, memory and guardrails
- 17+ Years of engineering experience
- ISO 27001 Certified information security
- ISO 9001 Certified quality management
- India + USA Global delivery
What Do You Want an AI Agent to Do?
Pick the one closest to your goal and see how we would approach it.
Automate a Multi-Step Process
Hand off work that needs judgment, decisions and several systems to finish.
Resolve Customer Requests
Let agents handle routine requests end to end and escalate the rest to people.
Research and Summarize at Scale
Gather, compare and summarize information from documents, the web and your data.
Work Across Your Systems
Connect agents to your APIs, databases and internal tools so they can take action.
Keep Humans in Control
Add approval steps and audit trails for high-stakes actions.
Fix an Agent That Misbehaves
Evaluate, test and harden an agent that is unreliable or unsafe today.
Not sure whether you need an agent?
Tell us the workflow you want to improve and our AI experts will recommend the right approach.
AI Agent Development Services We Offer
Production-grade agents built around your workflows, tools and risk tolerance
Single-Agent Assistants
LLM-powered agents that reason, call tools and complete defined tasks for your team or customers.
- Tool calling
- Task completion
- Memory
Multi-Agent Systems
Specialist agents that plan, delegate and review each other's work on complex processes.
- Orchestration
- Delegation
- Review loops
Workflow Automation Agents
Intelligent automation for approvals, triage, data entry and back-office processes.
- Triage
- Approvals
- Back office
Customer Support Agents
Agents that answer, look up orders and resolve requests, with smooth handoff to humans.
- Self-service
- Escalation
- Omnichannel
Sales and Operations Agents
Agents that qualify leads, update records, prepare reports and monitor operations.
- Lead handling
- Reporting
- CRM updates
Research and Analysis Agents
Agents that collect, compare and summarize information from many sources.
- Data gathering
- Summaries
- Citations
Tool and API Integration
Secure connections between agents and your apps, databases and third-party services.
- REST APIs
- Webhooks
- MCP
Agent Evaluation and Guardrails
Test suites, approval flows and monitoring so agents behave as intended.
- Evaluation
- Guardrails
- Observability
Looking for something else? Explore our full AI development services, Generative AI Development, RAG Development, LLM Development.
Built for Real Business Problems
Real engagements, real outcomes. Every result below comes from a documented client case study.
Accessible Articulate Storyline 360 Courses for a Corporate Training Provider
A US-based corporate training provider needed its Articulate Storyline 360 compliance courses to work for learners using screen readers, keyboards and captions. D2i Technology audited and remediated the course library to WCAG 2.1 AA and Section 508.
Read Full Case Study of Accessible Articulate Storyline 360 Courses for a Corporate Training ProviderBuilding a CA Services Marketplace for MyTaxProf
MyTaxProf set out to connect clients with Chartered Accountant (CA) firms through one digital platform. D2i Technology built a custom, multi-role CA services marketplace covering service discovery, firm onboarding and verification, and structured service requests.
Read Full Case Study of Building a CA Services Marketplace for MyTaxProfWebsite Redesign at New Life Agency
New Life Agency needed a modern, professional website that truly reflected their reputation. D2i Technology redesigned their digital presence from the ground up — delivering a faster, more intuitive, and fully responsive experience built to support their continued growth.
Read Full Case Study of Website Redesign at New Life AgencyWhy Businesses Choose AI Agents
Chatbots answer questions. Agents plan, use tools and get work done, within limits you control.
Do work, not just answer
Agents complete tasks across several steps and systems.
Connect to your tools
Act through your APIs, databases and internal applications.
Humans stay in control
Approvals and escalation for decisions that need a person.
Measurable outcomes
Success defined by task completion, accuracy and time saved.
Auditable behavior
Traces and logs show what the agent did and why.
Chatbot, RPA or AI Agent?
There is no single right answer. Here is how we would think about it.
| If you need... | Consider... |
|---|---|
| Fixed rules and structured, repeatable steps | Traditional automation (RPA) |
| Answers drawn from your documents | RAG-based assistant |
| Multi-step tasks that need judgment and tools | A single AI agent |
| Several specialist roles handing work to each other | A multi-agent system |
| High-stakes actions such as payments or approvals | An agent with human approval steps |
| To check feasibility before a big investment | A scoped proof of concept |
From Workflow to Production Agent
A proven 6-stage process from first idea to a system running in production
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Step 01
Discover
Pick the workflow, define success metrics and map the systems involved.
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Step 02
Design
Define agent roles, tools, memory, permissions and approval points.
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Step 03
Build
Implement orchestration, tool integrations and prompts.
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Step 04
Evaluate
Test task success, edge cases, safety and cost against agreed metrics.
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Step 05
Deploy
Integrate with your systems and add tracing, alerts and approvals.
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Step 06
Improve
Review traces, refine behavior and expand to more tasks.
What Happens After You Contact D2i?
No big commitment up front. Here is what the first few weeks look like.
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Step 1: 30-minute discovery call
We listen to the problem you want to solve.
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Step 2: Data and feasibility review
We check what data and systems you have and what is realistic.
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Step 3: Solution proposal
Approach, team and estimate in writing.
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Step 4: Delivery plan
Milestones, evaluation criteria and who does what.
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Step 5: Start building
Your team is onboarded and sprint one begins.
We Don't Stop at a Working Demo
Your agent ships ready for real users, real data and real consequences.
Reliable
Evaluated against agreed task-success metrics before and after every release.
Safe
Least-privilege access, approvals and guardrails around every action.
Observable
Traces and logs make every decision and tool call reviewable.
Scalable
Architecture and cost controls designed around the load you expect.
Monitored
Alerts for failures, drift and unusual behavior in production.
Maintainable
Documentation, updates and SLA-backed support after launch.
Guardrails and Trust Built Into Every Agent
An agent that can act needs limits. We scope, test and monitor autonomy at every stage of the lifecycle.
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Scope
Define exactly what the agent can access and do.
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Guard
Permissions, approval steps and input and output checks.
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Test
Adversarial and prompt-injection testing before release.
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Deploy
Secure serving, in your own cloud or VPC if you prefer.
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Monitor
Traces, logs and alerts once the agent is live.
- ISO 27001
- NDAs
- Least-privilege access
- Human approval steps
- Prompt-injection testing
- Audit logs
- Cost and rate limits
- Your cloud or VPC
Technology That Fits the Problem
We choose models and tools based on your data and goals, not because they're fashionable.
Agent Frameworks
- LangChain
- LangGraph
- CrewAI
- AutoGen
Models
- OpenAI
- Claude
- Gemini
- Llama
Tools and Integration
- REST APIs
- Webhooks
- MCP
- Python
Memory and Retrieval
- Pinecone
- Weaviate
- pgvector
Cloud and MLOps
- AWS
- Azure
- GCP
- MLflow
Observability
- OpenTelemetry
- Tracing and logging
- Evaluation harnesses
Not Sure Where to Start?
Tell us where you are and what you need. We will suggest a starting point.
You're probably looking for
Choose a stage to see our suggestion
Your answers stay on this page. Nothing is sent until you contact us.
How Can We Work Together?
Whether you need a full AI product team or dedicated engineers to extend your own, we match the engagement to your situation.
Build My AI Solution
End-to-end discovery, data engineering, development, evaluation, deployment and monitoring.
Best for: Startups and businesses building a new AI product or feature.
Extend My AI Team
Dedicated AI engineers, ML engineers and data engineers who work inside your process.
Best for: Companies that already have data, a product or a team.
Explore With a Proof of Concept
A short, focused build or consulting sprint to test an idea before you commit to a larger investment.
Best for: Teams that are not yet sure how far this can go.
Choose How You Pay
Dedicated Team
Monthly retainer for long-term AI product development or ongoing improvement, with predictable billing.
- Full-time dedicated AI engineers
- Daily standups and sprint planning
- Maximum cost efficiency
Fixed-Price Project
For well-scoped AI projects with clear deliverables. Agree on price, timeline and milestones up front.
- Clear scope and milestones
- Fixed budget, no surprises
- Defined delivery dates
Flexible Hourly
Pay only for hours worked. Best for proofs of concept, evaluations, short sprints or expert consultation.
- No long-term commitment
- Transparent time tracking
- Scale up or down any time
Why Companies Work With D2i
Our teams do not just build AI, they solve real business problems with measurable outcomes.
Five Disciplines Under One Roof
AI, development, security, accessibility and QA from one team instead of piecemeal vendors.
Built Around Outcomes
Every engagement is measured against business results, not demo-day applause.
Security and Quality
ISO 27001 and ISO 9001 certified processes behind every engagement.
Tested Before It Ships
In-house QA and security testing for AI behavior, not just application code.
Global Delivery
India-based engineering with experience serving clients across the USA and beyond, at up to 60% savings versus onshore teams.
Long-Term Partnership
SLA-backed support and maintenance after launch. We do not disappear after go-live.
What Clients Say
In recognition of exceptional performance, dedication, hard work, passion, and commitment to excellence — D2i Technology’s invaluable contribution continues to make a significant impact in support of our All Hazards, One Health, One Nature mission.
Allison A. Sakara
Co-Founder & Executive Director, High Alert Institute
Their DevOps Services in USA helped us significantly reduce deployment time and infrastructure costs. D2i Technology streamlined our CI/CD pipelines and improved system stability. The results were visible within weeks, and their DevOps expertise truly made a difference.
DevOps Services & Solutions (USA)
D2i Technology is a highly dependable Web Development Company in India. From requirement gathering to final delivery, their team demonstrated strong technical expertise and ownership. The final product was robust, user-friendly, and built exactly as envisioned.
Web Development Company (India)
Frequently Asked Questions
The questions we hear most before a project starts.
Related AI and Engineering Services
Explore the services that work alongside AI Agent Development.
AI Development
The full range of D2i AI services, from machine learning to automation. Learn more about AI DevelopmentGenerative AI Development
LLM-powered apps, copilots and content tools. Learn more about Generative AI DevelopmentRAG Development
Assistants that answer from your private documents. Learn more about RAG DevelopmentDevOps and MLOps
Deployment, monitoring and scaling for production AI. Learn more about DevOps and MLOpsReady to Put an AI Agent to Work?
Tell us the workflow you want to improve. We'll help you understand the right agent design, guardrails, team and next steps.
No obligation. Start with a 30-minute discovery conversation.