Insurance IT · Secure & Compliant

Insurance Software Development Company

We design, build, and secure insurance software - from policy administration and claims automation to underwriting engines and self-service portals - engineered for compliance, security, and accessibility across the entire policy lifecycle.

  • 25+ Insurance Projects Delivered
  • 15+ Years of Experience
  • NAIC Aligned Data Security
  • WCAG 2.2 AA Accessible

Insurance Software Challenges We Solve

Legacy cores, manual processes, and mounting compliance pressure are slowing down carriers, MGAs, and brokers alike

Legacy Policy Administration

Aging policy administration systems are slow, brittle, and expensive to change - every new product or rate change becomes a multi-month project.

Slow, Manual Claims Processing

Paper-driven and manually routed claims workflows delay settlement, frustrate policyholders, and drive up loss-adjustment costs.

Manual, Inconsistent Underwriting

Underwriters relying on spreadsheets and ad hoc rules produce inconsistent risk decisions and slow quote turnaround.

Fraud Detection Gaps

Without integrated analytics, suspicious claims and applications slip through, driving up loss ratios.

Poor Self-Service Portals

Clunky policyholder and agent portals push routine service requests back onto call centers and back-office staff.

Fragmented Agent & Carrier Data

Disconnected systems across agents, brokers, and carriers make it hard to get a single, trustworthy view of a policy or a book of business.

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Our Insurance Software Solutions

End-to-end insurance software engineering across policy, claims, underwriting, and distribution - built compliant and secure from day one

Modern Policy Administration

Configurable policy administration systems that let you launch new products and rate changes in weeks, not months.

Claims Automation Platforms

End-to-end automation from First Notice of Loss (FNOL) through adjudication and settlement, cutting cycle time and cost.

Underwriting Rules Engines

Configurable underwriting engines with automated rules, risk scoring, and referral workflows for faster, more consistent decisions.

Customer & Agent Self-Service Portals

Self-service quoting, policy management, and claims-filing portals that reduce call-center load and improve satisfaction.

Core Modernization via API Layers

API layers built around legacy policy and claims cores, enabling modern experiences without a risky rip-and-replace.

Document & OCR Automation

OCR and document-processing pipelines that extract and classify claims intake documents automatically, cutting manual data entry.

Insurance Case Studies

Real engagements, real outcomes - every figure below comes from a documented client result

We're continually adding new Insurance engagements to our case study library. Explore our full portfolio of client results across every industry we serve.

AI Use Cases in Insurance

Practical AI applications we build to speed up claims, sharpen risk decisions, and improve the policyholder experience

AI-Assisted Claims Triage

Machine learning models that triage and route incoming claims to the right adjuster or workflow automatically.

Fraud Detection Models

Predictive fraud-detection models trained on claims data to flag suspicious patterns for investigation.

Automated Underwriting Scoring

Risk-scoring models that support faster, more consistent underwriting decisions at scale.

FNOL & Policy Q&A Chatbots

Conversational assistants that handle policy questions and First Notice of Loss (FNOL) intake around the clock.

Document & OCR Extraction

AI-powered document extraction and classification that speeds up claims intake and reduces manual data entry.

Churn & Retention Modeling

Predictive models that flag at-risk policyholders so retention teams can intervene before a policy lapses.

How We Deliver for Insurance

A proven 6-stage process that turns your requirements into production-ready software

  1. Step 01

    Discover

    Understand your users, goals and the regulations that apply to you.

  2. Step 02

    Plan for Compliance

    Map requirements into architecture, security and QA plans.

  3. Step 03

    Design and Build

    Agile sprints with accessible interfaces and code reviews.

  4. Step 04

    Test and Secure

    Functional QA, accessibility testing and security testing.

  5. Step 05

    Launch

    Release management with documentation that supports your audits.

  6. Step 06

    Support

    Monitoring, maintenance and improvements as needs change.

What Happens After You Contact D2i?

No big commitment up front. Here is what the first few weeks look like.

  1. Step 1: 30-minute discovery call

    We listen to your product, your users and your goals.

  2. Step 2: Requirements and compliance

    We confirm scope, regulations, risks and technical fit.

  3. Step 3: Solution proposal

    Approach, team and estimate in writing.

  4. Step 4: Delivery plan

    Milestones, sprints and who does what.

  5. Step 5: Start building

    Your team is onboarded and sprint one begins.

Quality Assurance for Insurance Software

Errors in rating, underwriting, or claims logic carry real financial and regulatory risk - our QA process is built around that reality

Rating & Underwriting Regression

Regression testing of rating tables and underwriting logic after every rule or rate change.

ACORD & Data Provider Integration

Integration testing against ACORD feeds and third-party data providers such as MVR, credit, and property data.

Renewal & Catastrophe Load Testing

Load testing tuned for renewal cycles and catastrophe-driven claims spikes.

Quote & Payment Security Testing

Security testing of quote generation and premium payment flows before every release.

Portal Accessibility Testing

Manual and automated WCAG testing of customer and agent portals.

Policy Lifecycle Regression

Automated regression across the full policy lifecycle - quote, bind, renew, and claim.

Data Migration Validation

Validation of data integrity during legacy-to-modern core system conversions.

Document Processing Accuracy

OCR and data-extraction accuracy testing for automated claims document processing.

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Security and compliance

Security & Compliance Built In

Insurance systems hold sensitive policyholder PII, financial data, and claims records, and are subject to a patchwork of state and federal regulation. We design data protection, access control, and audit logging into the architecture from day one – then validate it with independent security testing.

  • NAIC-Aligned Data Security

    Administrative, technical, and physical safeguards mapped to the NAIC Insurance Data Security Model Law.

  • Encryption Everywhere

    Policyholder PII and claims data encrypted at rest and in transit, with strict key management and secure document handling.

  • PCI-DSS Payment Handling

    Premium payment processing built to PCI-DSS requirements, keeping cardholder data out of scope wherever possible.

  • Independent Penetration Testing

    Independent security testing of quote, policy, and claims portals, backed by our in-house pentesting team.

  • NAIC Model Law
  • SOC 2
  • PCI-DSS
  • GLBA
  • ISO 27001
  • ACORD
Explore Our Security Testing Services

Accessible, Inclusive Policyholder Experiences

As a WCAG and ADA compliance specialist, D2i Technology builds quote, policy, and claims portals to WCAG 2.1 / 2.2 AA from the ground up – including accessible PDF policy documents and statements – then verifies them with manual assistive-technology testing, not just automated scans.

What we build in

  • WCAG 2.1 / 2.2 AA conformance
  • Keyboard-accessible claims filing
  • Screen reader compatible forms
  • Accessible PDF policy documents

Why Accessibility Matters in Insurance

  • Policyholders with visual, motor, auditory, or cognitive disabilities must be able to get quotes, file claims, and manage policies independently.
  • ADA Title III lawsuits against insurance and financial-services websites have risen sharply in recent years, creating real litigation exposure.
  • WCAG 2.1 / 2.2 AA conformance is the industry benchmark for customer-facing quote, policy, and claims portals.
  • Accessible design also improves usability for older policyholders and anyone on a low-bandwidth or assistive device.

Technology We Use for Insurance Software

Standards-based technology chosen for reliability, integration, and long-term maintainability across the policy lifecycle

Backend & APIs

  • .NET
  • Java
  • Node.js

Rules & Workflow Engines

  • Drools
  • Custom BPM

Integration & Standards

  • REST / SOAP APIs
  • ACORD standards
  • EDI

Cloud & Infrastructure

  • AWS
  • Azure
  • Docker
  • Kubernetes

Data & Documents

  • PostgreSQL
  • Data warehousing
  • OCR / document AI

Security & Identity

  • OAuth2 / OIDC
  • Encrypted document storage

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How Can We Work Together?

Whether you need a full product team or dedicated engineers to extend your own, we match the engagement to your situation.

Build My Product

End-to-end discovery, design, development, QA and launch, shaped by your industry.

Best for: Businesses building a new regulated product.

Extend My Team

Dedicated developers, QA, security and accessibility specialists who work inside your process.

Best for: Companies that already have a product or a team.

Modernize My System

Improve architecture, performance, security and accessibility in phases.

Best for: Organizations with a legacy platform that is hard to change.

Choose How You Pay

Dedicated Team

Monthly retainer for long-term or ongoing product development with predictable billing.

  • Full-time dedicated engineers
  • Daily standups and sprint planning
  • Maximum cost efficiency

Fixed-Price Project

For well-defined projects. Agree on price, timeline and milestones up front.

  • Clear scope and milestones
  • Fixed budget, no surprises
  • Defined delivery dates

Flexible Hourly

Pay only for hours worked. Best for short sprints, audits or on-demand expertise.

  • No long-term commitment
  • Transparent time tracking
  • Scale up or down any time

Why Insurance Companies Work With D2i

Development, security, accessibility, AI and QA expertise under one roof.

Five Disciplines Under One Roof

Development, security, accessibility, AI and QA from one team instead of piecemeal vendors.

Built Around Outcomes

Every engagement is measured against business results, not deliverable checklists.

Security and Quality

ISO 27001 and ISO 9001 certified processes behind every engagement.

Compliance From Day One

Regulatory context shapes architecture, security testing and QA plans from the start.

Global Delivery

India-based engineering with experience serving clients across the USA and beyond, at up to 60% savings versus onshore teams.

Long-Term Partnership

SLA-backed support and maintenance after launch. We do not disappear after go-live.

What Clients Say

In recognition of exceptional performance, dedication, hard work, passion, and commitment to excellence — D2i Technology’s invaluable contribution continues to make a significant impact in support of our All Hazards, One Health, One Nature mission.

Verify Certificate

Allison A. Sakara

Co-Founder & Executive Director, High Alert Institute

Their DevOps Services in USA helped us significantly reduce deployment time and infrastructure costs. D2i Technology streamlined our CI/CD pipelines and improved system stability. The results were visible within weeks, and their DevOps expertise truly made a difference.

DevOps Services & Solutions (USA)

D2i Technology is a highly dependable Web Development Company in India. From requirement gathering to final delivery, their team demonstrated strong technical expertise and ownership. The final product was robust, user-friendly, and built exactly as envisioned.

Web Development Company (India)

Frequently Asked Questions

The questions we hear most before a project starts.

Let's Build Your Insurance Software

From policy administration and claims automation to AI-powered underwriting and self-service portals - D2i Technology has the insurance, security, and accessibility expertise to deliver software your policyholders, agents, and adjusters can trust.

No obligation. Start with a 30-minute discovery conversation.