Custom Web Application at Okara Enterprise
Okara Enterprises, a global logistics company, was held back by outdated systems that couldn't keep pace with the complexity of modern supply chain operations. D2i Technology delivered a cloud-based solution that saved $500K annually and transformed customer satisfaction.
The Problem
Outdated legacy systems meant the team operated without real-time supply chain visibility. Delayed shipments, escalating operational costs, and a growing tide of customer dissatisfaction were direct consequences.
- No real-time shipment or inventory tracking
- Manual, error-prone data entry workflows
- Siloed legacy systems with no unified reporting
- Rising customer churn due to missed delivery windows
The Solution
D2i Technology ran deep discovery sessions before writing a single line of code, ensuring every feature directly addressed a documented operational pain point.
- Deep requirement analysis to define scope & objectives
- Built a cloud-based web app with real-time tracking, reporting & analytics
- Seamless integration with legacy systems to centralise data
- Comprehensive staff training and ongoing maintenance support
The Results
$500K Saved. Deliveries Arriving on Time.
Okara Enterprises processed orders through a patchwork of manual spreadsheets and disconnected legacy tools. Order processing that should have taken hours stretched to days, and every data entry handoff introduced new errors. After D2i Technology deployed the cloud-based supply chain platform, order cycle time dropped by 40%, translating directly into an annual saving of $500,000 through optimised resource allocation and eliminated rework.
Real-time shipment tracking gave customer-facing teams answers they’d never had before. On-time delivery rates improved by 15% — from approximately 73% to 88% — while repeat business grew by 10% as customers experienced consistent, transparent fulfilment for the first time.
Before & After
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