Multiple Laws.
One Technical Standard.
Full Access to the UAE Market.
Federal law, Dubai law, and a 2024 national policy now all point private-sector businesses - not just government - toward WCAG 2.1 Level AA. We test and remediate against the exact standard the UAE's regulators expect.
What Does UAE Accessibility Compliance Actually Cover?
Many businesses assume UAE accessibility law only applies to government websites. It doesn't. Federal Law No. 29 of 2006 already requires both public and private entities to ensure equal access to services - including digital ones - for what the UAE terms People of Determination. Dubai Law No. 3 of 2022 goes further, mandating WCAG 2.1 Level AA for all digital platforms in the Emirate, not just government ones.
In March 2024, the Telecommunications and Digital Government Regulatory Authority (TDRA) launched the National Digital Accessibility Policy, explicitly extending requirements to private-sector platforms in e-commerce, healthcare, education, and financial services. At D2i Technology, we test and remediate against WCAG 2.1 AA so a single compliance program covers all three layers of this framework.
The exposure is real: Article 358 of the 2021 UAE Criminal Code criminalizes denial of services on discriminatory grounds, with fines reaching AED 1,000,000, alongside administrative penalties up to AED 200,000 under the Disability Act - with higher fines for repeat violations.
UAE Essentials
The UAE's Accessibility Framework
Four separate instruments combine to reach nearly every digital business operating in the UAE
Federal Law No. 29 of 2006
Requires equal access to services, including digital ones, from both public and private entities for People of Determination.
Dubai Law No. 3 of 2022
Mandates WCAG 2.1 Level AA for all digital platforms operating in the Emirate of Dubai, government and private alike.
National Digital Accessibility Policy
Issued by the TDRA in March 2024, extending accessibility requirements to private-sector e-commerce, health, education, and financial services.
UAE Criminal Code, Article 358
Criminalizes denial of services on discriminatory grounds, with fines reaching AED 1,000,000 for the most serious violations.
Who Must Comply?
The National Digital Accessibility Policy names these sectors explicitly
With roughly 99% internet penetration, the UAE is one of the world's most digital-first economies - which means an inaccessible platform reaches almost your entire addressable market, barriers included.
Why UAE Accessibility Compliance Matters
Criminal & Administrative Exposure
Article 358 fines reach AED 1,000,000, plus administrative penalties up to AED 200,000.
Full Market Access
Reach the UAE's People of Determination community rather than excluding them by default.
Brand & Reputation
Demonstrates genuine commitment to inclusion in a highly visible, digital-first market.
Regional Alignment
WCAG 2.1 AA compliance carries over cleanly to Saudi Arabia and other Gulf markets.
Our UAE Compliance Services
Everything you need to meet WCAG 2.1 AA across every layer of the UAE's accessibility framework
Not sure how exposed you are?
Get a free WCAG 2.1 AA scan and a plain-English summary of what needs fixing first.
Engagement Models for UAE Compliance
Whether you need a one-time audit or ongoing coverage as your platform grows, we offer engagement models that match your UAE compliance timeline.
One-Time Audit
A full audit against WCAG 2.1 AA, delivered as a prioritized findings report.
- Automated + manual testing
- Findings ranked by legal exposure
- Fixed timeline & deliverable
Audit + Remediation
We find the issues and fix them directly in your codebase, then re-test with real assistive technology.
- End-to-end fix delivery
- Manual re-verification
- Fixed scope & milestones
Ongoing Monitoring Retainer
Recurring scans and manual reviews so new features stay compliant as regulations tighten.
- Recurring automated scans
- Quarterly manual spot-checks
- Predictable monthly billing
Our UAE Compliance Process
A structured path from first audit to sustained WCAG 2.1 AA conformance
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Step 01
Discovery
Scope pages, flows, and platforms to audit
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Step 02
Automated Scan
Tooling sweep across every page in scope
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Step 03
Manual Testing
Screen reader, keyboard, and contrast review
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Step 04
Findings Report
Prioritized issues mapped to WCAG 2.1 AA
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Step 05
Remediation
Fixes implemented directly in your codebase
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Step 06
Verification
Re-testing to confirm fixes hold under real use
Ready to reach WCAG 2.1 AA?
Testing backed by real assistive technology, not just automated scores.
How UAE Compliance Connects to Other Standards
UAE compliance work overlaps with regional and global frameworks alike
Technical Standard
Federal Law
Regional Alignment
Global Equivalents
Why Choose D2i Technology?
We combine certified accessibility specialists with real assistive-technology testing and hands-on remediation - not just an automated score.
Real Assistive Technology Testing
We test with NVDA, JAWS, and VoiceOver, not just automated tools scoring against a checklist.
Engineering-Led Remediation
Our developers fix issues directly in your codebase, so you leave with working code, not just a report.
Legal-Risk-Aware Prioritization
We flag the issues most likely to trigger regulatory or criminal exposure first.
Ongoing Monitoring
We stay engaged after go-live, catching regressions as your product evolves.
Cost-Effective Engagement
India-based delivery rates without compromising on the depth of testing.
- Every page tested against WCAG 2.1 AA
- Screen reader and keyboard flows verified by hand
- Fixes implemented in your actual codebase
- Legal exposure assessed and prioritized
- Monitoring in place to catch future regressions
Frequently Asked Questions
Achieve UAE Compliance with Confidence
Whether you're responding to legal risk or getting ahead of it, D2i Technology is ready. Let's make your digital experience work for every user across the UAE.