DevOps Transformation at New Life Agency
New Life Agency needed to move fast — from legacy systems to cloud-native software with enterprise-grade DevOps practices. D2i Technology turned a fragmented, contractor-heavy delivery model into a streamlined pipeline, achieving 10× faster releases and a 40% reduction in DevOps spend.
The Problem
A digital transformation mandate required moving off legacy systems while simultaneously delivering software faster. DevOps practices were absent, and fragmented contract resources created inconsistency, environment instability, and slow deployment cycles.
- No unified DevOps practice — fragmented contractors
- Monthly release cadence with high defect rates
- 65% of downtime caused by environment issues
- No clear release process or environment standards
The Solution
D2i Technology consolidated the DevOps function under a single, strategic delivery model — eliminating fragmentation and building a reproducible, automated pipeline from the ground up.
- Consolidated DevOps from fragmented contract resources
- Devised a strategic plan to optimise pipelines per best practices
- Collaborated with client to define environment requirements & release processes
- Integrated innovative technologies after feasibility assessments
The Results
From Monthly Releases to Daily Deployments
Before D2i Technology’s engagement, New Life Agency deployed to production roughly once a month — each release a high-stakes, manual event that regularly introduced environment-related defects. A third of all post-release bugs traced back to environment inconsistencies, with downtime eroding both developer confidence and customer trust.
After D2i Technology established standardised pipelines, infrastructure-as-code, and automated deployment gates, the team moved to daily production releases — a 10× improvement in release velocity. Environment downtime fell by 65%, and environment-related defects dropped 30%. Consolidating the DevOps function also reduced total DevOps spend by 40%, freeing budget for product investment.
Before & After
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