Equal Access Under the Law.
Equal Access Online.
Built and Verified by Experts.
The Americans with Disabilities Act (ADA) is the civil rights law behind most US website accessibility lawsuits and demand letters. We help you close the gap against WCAG 2.1 AA - the standard courts and the DOJ point to - before it becomes a legal problem.
What is the ADA?
The Americans with Disabilities Act (ADA), signed into law in 1990, is a US civil rights law that prohibits discrimination against people with disabilities in employment, public services, and places open to the public. It doesn't mention websites by name, but courts and the Department of Justice have consistently treated business websites as "places of public accommodation" under Title III.
At D2i Technology, we treat WCAG 2.1 Level AA as the practical technical standard for ADA digital compliance - it's what the DOJ cites in its guidance and what courts most often reference when evaluating whether a site is accessible.
The ADA carries real exposure: thousands of website accessibility lawsuits and demand letters are filed against US businesses every year, most of them settled quietly rather than litigated. Getting ahead of it is far cheaper than responding to one.
ADA Essentials
What the ADA Covers
The Act is organized into titles - Title III is the one that drives most website accessibility exposure
Title I - Employment
Prohibits disability discrimination by employers with 15 or more employees, covering hiring, accommodation, and workplace access.
Title II - Public Entities
Covers state and local government services, programs, and websites. A 2024 DOJ rule now requires WCAG 2.1 AA conformance on a phased timeline.
Title III - Public Accommodations
Covers private businesses open to the public - retail, hospitality, healthcare, finance - and is the source of most website accessibility lawsuits.
ADA Standards for Accessible Design
The DOJ's technical rules for physical facilities, referenced alongside WCAG when a business has both physical and digital public-facing spaces.
Who Needs to Comply?
Title III applies broadly to any business that serves the public, regardless of size
There is no minimum revenue or headcount threshold for Title III - a small local business website carries the same exposure as an enterprise one, since compliance is judged on accessibility, not company size.
Why ADA Compliance Matters
Legal Protection
Reduces exposure to demand letters and lawsuits by addressing gaps before a claim is filed.
Inclusive Digital Access
Removes real barriers for the roughly 1 in 4 US adults living with a disability.
Stronger Brand Reputation
Signals a genuine commitment to accessibility and social responsibility to customers and partners.
SEO & Business Growth
Accessible markup and clear content structure improve both usability and search visibility.
Our ADA Compliance Services
From risk assessment to litigation-ready documentation, everything you need to reduce ADA exposure
Received an ADA demand letter?
We'll help you assess the claim and put together a documented remediation response.
Engagement Models for ADA Compliance
Whether you're responding to a demand letter or getting ahead of one, we offer engagement models that match your ADA compliance timeline and risk profile.
Urgent Response
Fast-turnaround audit and fix plan for businesses that have received a demand letter or lawsuit notice.
- Priority scheduling
- Litigation-ready documentation
- Direct legal-team coordination
Audit + Remediation
A full accessibility audit followed by developer-led fixes, delivered as a fixed-scope project.
- End-to-end fix delivery
- Manual re-verification
- Fixed timeline & deliverable
Ongoing Compliance Retainer
Continuous monitoring and support so your site stays ADA-ready as content and features change.
- Recurring automated scans
- Quarterly manual reviews
- Predictable monthly billing
Our ADA Compliance Process
A structured path from risk assessment to a documented, defensible compliance position
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Step 01
Risk Assessment
Review current exposure and any active claims
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Step 02
Automated Scan
Tooling sweep across every page in scope
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Step 03
Manual Testing
Screen reader, keyboard, and contrast review
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Step 04
Findings Report
Prioritized issues mapped to WCAG criteria
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Step 05
Remediation
Fixes implemented directly in your codebase
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Step 06
Documentation
Accessibility statement and audit trail delivered
Ready to reduce your ADA risk?
Testing backed by real assistive technology, not just automated scores.
How ADA Connects to Other Standards
ADA compliance work overlaps heavily with the technical and legal standards below
Technical Standard
Federal Analog
State-Level Laws
Global Equivalents
Why Choose D2i Technology?
We combine certified accessibility specialists with real assistive-technology testing and litigation-aware documentation - not just an automated score.
Real Assistive Technology Testing
We test with NVDA, JAWS, and VoiceOver, not just automated tools scoring against a checklist.
Engineering-Led Remediation
Our developers fix issues directly in your codebase, so you leave with working code, not just a report.
Litigation-Ready Documentation
Audit trails and accessibility statements built to hold up if a claim is ever filed.
Ongoing Monitoring
We stay engaged after go-live, catching regressions as your product evolves.
Cost-Effective Engagement
India-based delivery rates without compromising on the depth of testing.
- Every page tested against WCAG 2.1 AA
- Screen reader and keyboard flows verified by hand
- Fixes implemented in your actual codebase
- Accessibility statement and audit trail on file
- Monitoring in place to catch future regressions
Frequently Asked Questions
Achieve ADA Compliance with Confidence
Whether you're responding to a claim or getting ahead of one, D2i Technology is ready. Let's make your digital experience work for every user - and defensible under the law.